
Owned by MorpheusRentals.com
Identified
Usually responds within a few minutes
100% response rate
Redcliffe 2.7 mi
Film and photography equipment is insured with no excess in the event of damage. 1 Read more
1x APUTURE 300D II 1X APUTURE DISH (BOWEN S MOUNT) 1X APUTURE DOME II SOFTBOX 1X VLOCK POWER CONVERTER 2X POWER CABLES 1X 220 WH VLOCK Please note this item can only be delivered and can't be collected from us
Free cancellation until 7 days before your rental starts. After that, you'll get half your money back until 3 days before. Read more
Aaron H borrowed APUTURE 300D MK II / INTERVIEW KIT
Avoid at all costs if your shoot actually matters. I hired lighting from this kit hire company for a shoot and the experience was nothing short of disastrous. On the day of the shoot, the delivery company simply did not turn up, leaving us with no lighting at all — effectively crippling the entire production before it even began. What made this far worse was the hire company’s response. They were completely unhelpful, offered no meaningful support, no replacement kit, no emergency solution — just a suggestion that we “wait and see” if the kit might be dropped at a pickup point later that day. It never was. The equipment was returned straight back to the depot, untouched, while our shoot collapsed in real time. This wasn’t a small inconvenience, it ruined the shoot and caused significant financial loss, wasted crew time, talent fees, and location costs. In an industry where timing is everything, this level of incompetence and indifference is shocking. It genuinely felt like the people running this business do not understand how film, photography, or commercial production works. When a hire company fails to deliver and then fails to step up when things go wrong, they become part of the problem rather than part of the solution. If your project is important, do not risk it here. You deserve a supplier that understands what’s at stake, and this one clearly doesn’t.
We’re really sorry to hear how stressful this was we know how nerve-wracking it is when a shoot hits a hiccup. Planning, crew, locations, and talent all line up perfectly, and the last thing anyone wants is missing kit! We’d like to clarify what happened. The kit was dispatched on time, and we pride ourselves on a very high success rate for deliveries. In this case, the courier couldn’t find the address provided, so the parcel was taken to a local post office for collection. To make sure shoots don’t go sideways, we always deliver the equipment the day before, so that if the courier hits a snag (rare, but it happens!), the kit can be picked up from a convenient collection point instead. We genuinely regret that this situation caused frustration. We love working with film, photography, and commercial shoots, and we do everything we can to make sure equipment arrives safely and on time. Thanks for taking the time to share your feedback.
Report listing