Privacy Policy
INTRODUCTION – WHAT ARE PERSONAL DATA?
When you use Hygglo as a visitor, renter, or lender, you provide personal data to us. “Personal data” means any information relating to an identified or identifiable natural person.
Hygglo Ltd (“Hygglo”, “we”, “our”, “us”) is the data controller for personal data submitted to and processed on www.hygglo.com and within our mobile applications available on Google Play and the App Store.
Below you will find the principles and guidelines Hygglo applies when processing personal data. Additional rules may apply in specific cases. These guidelines do not limit any rights you have under law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
GENERAL PRINCIPLES FOR PERSONAL DATA PROCESSING
These general principles apply throughout Hygglo.
Hygglo always processes personal data in accordance with applicable data protection legislation and with respect for your privacy. All processing of personal data is based on a lawful basis.
COLLECTION OF PERSONAL DATA
When using Hygglo’s website or mobile app, we only collect information used for statistical purposes, and the visitor remains anonymous. This may include the time of your visit, duration of the visit, and the pages viewed.
Users may also voluntarily provide personal data to Hygglo by creating an account.
PURPOSES
Hygglo only collects personal data for specific, explicit, and legitimate purposes. The primary purpose is typically to provide a service requested by the individual. Hygglo does not process personal data for purposes incompatible with the original purpose.
More detailed information about how personal data will be used is provided at the time the data is submitted, for example when creating an account, where further details are available in our Terms & Conditions.
CONSENT
Hygglo strives to rely on consent when appropriate. Consent can be withdrawn at any time. If consent is withdrawn, Hygglo will cease processing the personal data in question and will not update previously collected information. Upon withdrawal, processing will stop immediately.
Please note: even if consent is withdrawn, certain processing may still be required to comply with legal obligations or to fulfil a contract.
DISCLOSURE OF PERSONAL DATA
Personal data may be disclosed to trusted partners where necessary to provide the requested services. A list of our partners is available in our Terms & Conditions.
Where we transfer data to a third party acting as a processor on our behalf, we have data processing agreements in place containing strict instructions on data processing, confidentiality, and security.
SECURITY
Hygglo implements appropriate technical and organisational measures to protect personal data against loss, destruction, manipulation or unauthorised access. These measures aim to achieve a high level of security appropriate to the technological possibilities available.
RIGHTS TO ACCESS AND RECTIFICATION
You have the right to request information about whether Hygglo processes personal data relating to you.
If such data is held, you may request information about what personal data is processed, where it was obtained, the purposes of the processing, and to whom the data is disclosed.
Requests for access should be sent to: privacy@hygglo.com
You also have the right to request correction, blocking, or deletion of personal data that is inaccurate or processed in violation of applicable law. Hygglo is obliged to take such action when requested.
CHANGES TO THIS PRIVACY POLICY
If Hygglo changes how personal data is processed, we will notify you on this page. Processing procedures may change, for example if legislation changes.
CONTACT – DATA PROTECTION OFFICER
If you have questions or objections regarding our handling of personal data, please contact:
Data Protection Officer: Ola Degerfors
Email: privacy@hygglo.com
Address: Hygglo Ltd, 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom
COOKIES
A cookie is a small text file that the website you visit wants to store on your device. You can control how your browser handles cookies through your browser settings.
We use both first-party and third-party cookies for various purposes. Some cookies are deleted when you leave the website (session cookies), while others remain for up to 2 years (persistent cookies) so the site can recognise you upon return.
Hygglo uses cookies to:
• Facilitate use of the website and ensure pages load quickly (first-party session cookies).
• Collect statistics on how visitors navigate the site using analytics tools, such as Google Analytics (third-party session and persistent cookies), such as:
– Whether the visitor has been on the site before
– How the visitor entered the site
– Which pages were viewed
– Duration of the visit
– Browser used
• Optimise and track the effectiveness of our marketing activities through external partners (third-party persistent cookies).
If you have questions regarding cookies used on our website, please contact privacy@hygglo.com.
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