Hertsmere
Reviews in Hertsmere
159 people in Hertsmere has on average given the grade 4.89
Tyné Angela F borrowed Canon R5 C / r5c Cinema Kit
Very smooth rental process. The equipment was well organized and ready to go. Thank you all!
Shirley Yuyang L borrowed Rode go pro
We rented a Rode Wireless Microphone from Morpheus Rentals for a wedding we filmed in Cambridge yesterday, and the experience was outstanding. Our enquiry was made very last-minute, we were already on the way to the wedding the day before when we realised we had forgotten our backup microphone. While we could have managed with our main setup, having a backup is very important to us, especially for critical moments like the ceremony, so we decided to reach out and see if anything could be arranged on short notice. To our surprise, we received a reply very quickly, and the team was incredibly supportive. They confirmed they could deliver the microphone the next day, on the actual wedding day, which already exceeded our expectations. Since the ceremony was at 2pm (with the bridal entrance at 1:45pm), we asked if it would be possible to receive the equipment earlier so we could set everything up in time. Although the original delivery window was around 1:30 - 1:45pm, they made an extra effort to prioritise our situation and ensured the microphone arrived right at 1:30pm. This made a huge difference for us, allowing enough time to set up properly and have dual audio coverage during the ceremony, which is essential for our work. We are extremely grateful for their professionalism, responsiveness, and willingness to go the extra mile. Communication was clear throughout, and the service was truly reliable. Highly recommended, a solid 5-star experience.
Evida J borrowed Canon r5 c + 35mm Sigma prime lens
Fantastic gear and great help with admin
Faraz M borrowed Blackmagic cinema 6k camera starter kit
Thank you everything was great
Removed user borrowed Apple MacBook Air 13.3" A1466 1.46Hz Intel Core i5 | 4 GB Ram | 128 GB SSD
Always a pleasure - very straightforward - thank you 🙏🏻
Zayyad L borrowed Canon r5 c / r5c 4 lens prime kit
Amazing guy to chat with and the renting was smooth!
Removed user borrowed Apple MacBook Air 13.3" A1466 1.46Hz Intel Core i5 | 4 GB Ram | 128 GB SSD
Kind individual and a pleasant experience . Would rent again
Theon Z borrowed Sigma 24-70mm f/2.8 dg os hsm a EF
Awesome customer service! Will hire again.
Dan borrowed Canon EF 16-35mm f/2.8L III USM Lens
Zak was very easy to rent from, I would definitely recommend
Harry M borrowed DJI RS4 PRO
DO NOT BOTHER HIRING FROM THIS PERSON. Having read their other reviews, I explicitly asked if the item I wanted was collection, to which they said yes. They then asked me to complete a delivery form, which I thought was strange. I tried to claim a refund as I wasn’t confident they would deliver and they claimed the item was already on its way. They then claimed I’d received a text from DPD Local (I didn’t). By the time I got on top of everything, the post office had closed. When I confronted him about delivering it to the post office, which I didn’t want, he claimed it was “collection from post office”, which he had never stated at any point in the booking process. I was never able to collect the item from the post office, and therefore couldn’t use it on the shoot. Total waste of time. If he claims an item is available for collection, he is LYING. STAY AWAY!
Reply from lender
As outlined on our profile, we offer collection from designated collection points rather than in-person handovers. We ask for a delivery address so we can find the most convenient collection point for you. You were notified at 2:00pm that the equipment was ready for collection, and DPD also sent a collection notification. Unfortunately, we didn’t hear back until after the shop had closed. The equipment was fully prepared and available Many thanks Beth