St James's
Reviews in St James's
5474 people in St James's has on average given the grade 4.94
Kayode I borrowed Nanlite forza 300 Lighting Kit + stand + Gels (aputure 300d) Aputure 300d ii FX LED light
Kayode I borrowed Sony 70-200 mm zoom lens Tele gm f2.8 gmaster g-master g master + variable nd filter 2-400 vnd
Kayode I borrowed Nanlite 500 bi Color light LED 550w ( like Aputure 600x aputure 300d aputure led light 600d)
Kayode I borrowed 2x Sony fx3 fx 3 full frame camera + 2x tripods small + 2x Sony 24-70 mm zoom lens f2.8 gmaster g-master gm
Kayode I borrowed TTArtisan Sony 11mm f/2.8 Fisheye / Ultra Wide Lens (Like Samyang / Laowa) – E-Mount Lens for Video & Photography
Aaron H borrowed APUTURE 300D MK II / INTERVIEW KIT
Avoid at all costs if your shoot actually matters. I hired lighting from this kit hire company for a shoot and the experience was nothing short of disastrous. On the day of the shoot, the delivery company simply did not turn up, leaving us with no lighting at all — effectively crippling the entire production before it even began. What made this far worse was the hire company’s response. They were completely unhelpful, offered no meaningful support, no replacement kit, no emergency solution — just a suggestion that we “wait and see” if the kit might be dropped at a pickup point later that day. It never was. The equipment was returned straight back to the depot, untouched, while our shoot collapsed in real time. This wasn’t a small inconvenience, it ruined the shoot and caused significant financial loss, wasted crew time, talent fees, and location costs. In an industry where timing is everything, this level of incompetence and indifference is shocking. It genuinely felt like the people running this business do not understand how film, photography, or commercial production works. When a hire company fails to deliver and then fails to step up when things go wrong, they become part of the problem rather than part of the solution. If your project is important, do not risk it here. You deserve a supplier that understands what’s at stake, and this one clearly doesn’t.
Reply from lender
We’re really sorry to hear how stressful this was we know how nerve-wracking it is when a shoot hits a hiccup. Planning, crew, locations, and talent all line up perfectly, and the last thing anyone wants is missing kit! We’d like to clarify what happened. The kit was dispatched on time, and we pride ourselves on a very high success rate for deliveries. In this case, the courier couldn’t find the address provided, so the parcel was taken to a local post office for collection. To make sure shoots don’t go sideways, we always deliver the equipment the day before, so that if the courier hits a snag (rare, but it happens!), the kit can be picked up from a convenient collection point instead. We genuinely regret that this situation caused frustration. We love working with film, photography, and commercial shoots, and we do everything we can to make sure equipment arrives safely and on time. Thanks for taking the time to share your feedback.
Thomas C borrowed Anker 2050wah battery power station ecoflow v mount 767 Jackery , power generator , high capacity, delta pro
Byron M borrowed Sony a7III A73 a7 3 + 24-70 mm g master f2.8 lens zoom gm g-master gmaster Sony mirrorless 4k full frame camera
Oliver W borrowed Panasonic Lumix GH5 Camera and 14-140mm Lens (Body + Lens + 2 Batteries + Charger)
Joshua O borrowed Hollyland 400s wireless transmission
Amazing Service, Great Communication
Golam A borrowed Fujifilm XE4 camera
Great, thanks for the rental. Will hire again when required